I found a follow up article on IT relevance which directly relates to the Shadow IT issue.
Shadow IT is a symptom of the disconnect between IT and the business. A follow up to my Tech Brief at yesterday's North Idaho IT Professional Association meeting, this article from BitDefender offers strategies to increase relevance of IT:
Karen Thurston, MS, PMP
Director, Cybersecurity Training and Operations Center &
Emerging Technology Business Development
University of Idaho